VP Customer Programs. Accounts, Support - (SAAS, Mobile, Video, 2nd-screen, IPTV) | San Francisco, CA
We are seeking a Director or VP-Level Executive in Customer Programs and Account Management to manage a SAAS platform supporting video-mobile and interactive TV services. The focus on the role is pre-sales support, deployment, migration and delivery to major customers utilizing the video/content SAAS. This role will own cross functional program delivery and will interface with customers, sales, engineering, product marketing, and operations. This is a significant and key role in a fast-growing firm well positions in the mobile video and IPTV space. Experience working with TV content companies is a major plus.
REQUIREMENTS:
LOCATION / RELO / SALARY: San Francisco, CA. Candidates should be local. The comp level depends on experience but most qualified candidates will be in the 150-200k range. This client represents an exceptionally growth and stock opportunity.
ABOUT TECHTALENT: TechTalent specializes in Advanced Technology Project Execution, Management Consulting, and TeamBuilding for digital video, interactive TV, and broadband Internet clients. I am a unique executive and a skilled Management Consultant and TeamBuilding Executive: heavy tech background (MSEE from Georgia Tech) with 15 years of technical experience, the last 10 as a senior technical manager for companies that deployed digital video and interactive TV systems.
REQUIREMENTS:
- Strong expertise in managing customer integration support and project management customer integration with a major SAAS platform. Significant experience developing schedules, overseeing vendors / partners, software delivery, and integration with customer systems. Experience with SAAS in a mobile, video, or TV environment is a huge plus.
- Expertise in technical account management, including regular check-in and churn detection, resource and feature guidance, and professional services.
- Serious SAAS experience is required. We also seek industry experience in areas such as mobile, video and IPTV services, 2nd screen, OTT video, content distribution networks, interactive advertising, and/or interactive web serbices
- Director or VP level engineering program management or technical product management experience is required -- with significant customer delivery and customer management experience
- Technical degree and MS or MBA is preferred . PMP is ideal but not required.
LOCATION / RELO / SALARY: San Francisco, CA. Candidates should be local. The comp level depends on experience but most qualified candidates will be in the 150-200k range. This client represents an exceptionally growth and stock opportunity.
ABOUT TECHTALENT: TechTalent specializes in Advanced Technology Project Execution, Management Consulting, and TeamBuilding for digital video, interactive TV, and broadband Internet clients. I am a unique executive and a skilled Management Consultant and TeamBuilding Executive: heavy tech background (MSEE from Georgia Tech) with 15 years of technical experience, the last 10 as a senior technical manager for companies that deployed digital video and interactive TV systems.